Rev Reviews

Rev has an overall rating of 2.9 based on 96 reviews. Customer feedback on Rev is mixed: Rev reviewers highlight positive aspects like accurate transcriptions, quick turnaround times, user-friendly interface, excellent customer support, which strongly appeal to professionals needing transcription services, content creators, researchers, businesses requiring accurate documentation. However, Rev is often criticized for its higher cost compared to competitors, occasional errors in transcription, limited language support, dependency on internet connection.

2.9/5.0

96 reviews

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All Rev Reviews (96)
gerald1972
April 23, 2026
"Good sometimes, frustrating other times"
I’ve used rev a handful of times, i feel like they could do a better job keeping the quality consistent. Some transcripts came back solid, but others had so many mistakes that I ended up spending way too much time fixing them myself. For what they charge, I expected rev to take more responsibility for making sure the results are reliable.
SELLERS
April 20, 2026
"I’ll admit, it’s not the cheapest..."
I’ll admit, it’s not the cheapest option out there, but I was pleasantly surprised by how accurate it is. It’s saved me a good amount of time, so for me, it ended up being worth the money...
PEREZ
April 10, 2026
"Way faster than I expected"
I needed a transcript done urgently and just went for rev in a bit of a panic, like, “Okay, let’s try this and hope for the best.”
I uploaded the file at night, and before I even had time to properly stress about it, the transcript was back way sooner than I expected.

It was clean enough for what I needed and made the whole thing way less of a headache. I’d definitely use them again if I’m in a rush.
RobertGatlin
April 04, 2026
"Speaker labels were rough"
For some reason, the transcript kept mixing up who was talking. The words were mostly there, but the speaker labels were off a lot, which made it kind of annoying to follow.
JuanitaSchulte
April 03, 2026
"Works fine when I just need clear audio"
For what I need, it’s decent enough. If one person is talking, I can usually hear everything clearly, so I’m not too bothered. But when people start talking over each other, it gets kind of messy and hard for me to follow. It’s okay overall, just not great in busier conversations.
RachelFrisbie
March 28, 2026
"Way harder than it should be"
This took me way too long to figure out. It’s kind of ridiculous how unintuitive it is for something that should be simple to use.
BridgettBennett_02
March 23, 2026
"Made the timestamps way harder than they needed to be"
I used Rev for a transcript and paid for the timestamp option, thinking it would save me time. But the timestamps were all over the place. Some were a few seconds off, and others didn’t really seem to match the audio at all. It should’ve been a simple add-on, but I ended up having to go through and fix everything myself, which was exactly what I was trying to avoid. it made a simple task more annoying and didn’t feel worth paying extra for
Luanne_nelson78
March 19, 2026
"Pretty accurate captions, depending on the audio"
I used Rev to caption a handful of short video clips, and overall I was happy with it. For the clips with clear audio, the captions were really solid and the timing looked good. There were a couple of small errors with names, and one section with background noise came out a little weird, so I still had to review and clean things up. But for my use, it saved me a lot of time compared to doing everything from scratch.
Ty_perez74
March 10, 2026
"I had a refund dispute and it sorta..."
I had a refund dispute and it sorta went nowhere. I kept reaching out to support, but it felt like they were dodging my questions instead of actually helping.
michaelespinoza6210
March 04, 2026
"I was in a tired..."
I was in a tired mood when I first tried it, so I appreciated that the editor was easy to figure out. It works well for the most part, though it does feel a little clunky here and there.
annagambill0102
February 16, 2026
"Pretty reliable most of the time"
It’s been good enough for me overall, but there are literally times when delays pop up out of nowhere. Not a huge deal every time, just something to be aware of.
Logan_craiger83
February 07, 2026
"Upload was simple, but the ordering part felt confusing"
Uploading my file was easy, honestly. It went through without much hassle, kind of like uploading a photo to email or adding a document to a form or attaching something in a chat. But once I got to the ordering part, it felt a little messy. I wasn’t always sure what step I was on, what I had already picked, or what I needed to do next, like choosing options, checking details, confirming the order, that kind of thing. The upload itself was fine, but the rest could be a bit smoother.
lauren_Goucher01
February 04, 2026
"I tried it with one of my recordings..."
I tried it with one of my recordings, and it really seemed to struggle with the accents and the messier parts of the audio. To be fair, I only tested it on that file, so I can’t say for sure how it performs in every situation, but for what I needed, it wasn’t really worth it.
Kathleen_boswell04
January 25, 2026
"I had a small problem where one of..."
I had a small problem where one of my files was not showing the correct status, so I reached out to support. They got back to me quickly and fixed it without making me go through a bunch of extra messages. The site was a little confusing at first, so it was not totally perfect, but the support team was friendly and helpful. Overall, I had a good experience.
James.fuger
January 20, 2026
"Exports just work, really work"
Exporting has been easy, easy. It connects with my usual tools without me having to mess around much, which is exactly what I wanted
John_sanchez90
December 25, 2025
"Transcript had way too many mistakes"
I tried Rev and, the transcript was far off in a lot of places. Like, names were wrong, some sentences didn’t even make sense, and I ended up having to fix almost everything myself. So yeah, if the accuracy is going to be that rough, it doesn’t really feel worth paying for
CherylHenry
December 24, 2025
"Formatting was kind of all over the place"
I paid for transcripts, but the formatting was different from one file to the next, which made cleaning them up annoying. I ended up spending about as much time fixing things as I hoped to save, so it just wasn’t worth the hassle for me
MildredNattiah
December 23, 2025
"Great transcript, but clearer instructions would help"
I used Rev for a couple of interview recordings and chose the human transcription option. The transcript came back really clean, the speaker labels were accurate, and I barely had to make any edits. One name was spelled wrong, but that’s understandable. I do wish the instructions or guidance up front were a little clearer, especially around how to submit names or context for the recording. Overall though, I’m happy with the result and would use it again.

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Rev Q&A

Is Rev a legitimate company or a scam?

redcat996
August 13, 2019

“This job is basically a scam when it comes to payment. On my first day, I made about $30.00 after working for 6 hours or more, and that's way below the minimum wage in any state in the US. On top of that, they will quickly deactivate you if you don't meet their unreasonable standards. California has a good reason for not allowing its residents to work for these kinds of companies. They are essentially scams that exploit workers with extremely low wages. It's best to avoid them.”

CandiceGraves
July 13, 2019

“This company is a complete scam. They refuse to honor the estimates or instructions given by their clients. Despite paying in advance for a translation, they have failed to deliver it. Additionally, they have disregarded the product selection and offer absolutely no customer support.”

Why did you decide to choose Rev instead of other similar businesses?

whitesnake354
July 13, 2019

“The reviews are positive, but in my opinion, it's not worth it. I think I'll opt for working with local translators in the future.”

How readily available is customer service at Rev?

ThomasBarnes
July 13, 2019

“Unfortunately, it is highly unlikely. They consistently disregard emails and fail to respond to calls outside of regular business hours. However, the most concerning aspect is their web-based service, which deliberately overlooks client emails.”

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